Terms and Conditions of Use for tlk999 Platform

Player Eligibility

Use of the tlk999 platform is restricted to individuals who meet the following eligibility requirements:

• Aged 21 years or above on the date of registration. This platform may not be used by anyone below the minimum age requirement.
• An individual registering in a personal capacity and not as a representative of a company or other entity.
• Not included on any active self-exclusion list or gambling prohibition order.
• Not acting on the instructions of another party or as a proxy for a user who has been banned.

tlk999 reserves the right to request proof of age or identity at any time. If a player fails to provide satisfactory proof, the account may be suspended while the verification process is carried out.

Account Registration

Each user is only permitted to hold one (1) registered account under the same name and identity. Registering multiple accounts is strictly prohibited and may result in the closure of all accounts involved.

When registering, players must provide information that is truthful, complete and accurate, including their full name as per their identity document (MyKad or passport), a valid email address, an active mobile phone number and correct payment details.

• tlk999 is not responsible for any loss arising from inaccurate registration information.
• Players are fully responsible for updating their account information if any changes occur.
• Sharing an account with another party is prohibited and may result in the account being suspended.

An identity verification (KYC) process may be required before any withdrawal can be processed. This is a mandatory protective measure to ensure the safety of all players.

Deposits and Withdrawals

tlk999 accepts financial transactions via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency namely USDT, BTC and ETH.

The following conditions apply to all transactions:

• Minimum deposit: RM10 for all payment methods.
• Minimum withdrawal: RM50 for all payment methods.
• Withdrawals are normally processed within 5 to 30 minutes after the request is confirmed.
• All deposits and withdrawals must be made using a method in the registered player's name only. Third-party transactions are not permitted.
• tlk999 is not responsible for any charges or fees imposed by third-party payment service providers.

Bonus and Promotion Terms

All bonuses and promotions offered by tlk999 are subject to the specific terms stated alongside each offer. Players must read and understand those terms before accepting any bonus.

For the tlk999 welcome bonus:

• 100% bonus on the first deposit up to a maximum of RM1,000.
• A wagering requirement of 20 times the bonus amount must be met before bonus winnings can be withdrawn.
• Example: Deposit RM100, bonus RM100, balance RM200, wagering requirement RM100 × 20 = RM2,000.
• Another example: Deposit RM2,200, bonus RM1,000, balance RM3,200, wagering requirement RM1,000 × 20 = RM20,000.

tlk999 reserves the right to withdraw or modify any promotion, including declining a bonus request, if signs of abuse or fraud are detected. tlk999's decision in such matters is final.

• Bonuses cannot be transferred to another player.
• Each player is entitled to the welcome bonus once only.
• Bonuses obtained through false information will be cancelled in full.

Player Responsibilities

Every player using the tlk999 platform bears full responsibility for the following:

• Ensuring all account information is accurate and up to date.
• Keeping the account password confidential and not sharing it with anyone.
• Ensuring that use of the platform complies with local laws and regulations applicable to the player.
• Not using automated software, bots, scripts or any unauthorised method to gain an advantage in games.
• Not engaging in any form of fraud, money laundering or activity that harms the platform or other players.
• Responding to identity verification requests within the timeframe set.

A breach of any of the above responsibilities may result in immediate action including account suspension, freezing of funds and/or appropriate legal action.

tlk999 Liability Limits

tlk999 operates as an intermediary gaming and betting platform. In this capacity, tlk999 cannot be held responsible for:

• Any financial loss incurred by a player as a result of game or betting decisions made independently.
• Service disruptions caused by circumstances beyond tlk999's control, including technical disruptions from software providers or internet services.
• Unauthorised access to a player's account occurring as a result of the player's own negligence in safeguarding login information.
• Transaction delays caused by the banking system or third-party e-wallet providers.

Should a technical error in the system result in an incorrect payment, tlk999 reserves the right to correct the error and cancel the affected transaction. Players will be notified if this occurs.

Responsible Gambling

tlk999 genuinely cares about player wellbeing. The platform provides several tools to help players manage their gambling habits:

• Daily, weekly or monthly deposit limits that players can set themselves.
• Loss limits that allow players to set the maximum amount they are willing to lose within a given period.
• Temporary or permanent self-exclusion for players who wish to take a break from gambling.
• Access to responsible gambling support resources through our 24/7 customer service.

If you or anyone you know needs help with a gambling issue, please contact our support team via live chat or email. We are here to help in Malay and English at any time. 💚

Account Suspension and Closure

tlk999 reserves the right to suspend or close any player account if there is any breach of these terms. Situations that may result in such action include:

• Fraud or attempted fraud in any form.
• Opening multiple accounts under the same identity or another person's identity.
• Use of bots or automated software to gain an unfair advantage.
• Failure to submit required identity verification documents.
• Behaviour that disrupts or harms other players or the platform's operations.

Players who wish to voluntarily close their account may do so by contacting tlk999 customer service. Any valid remaining balance will be returned once the verification process is complete, subject to wagering requirements having been met.

Intellectual Property Rights

All content on the tlk999 platform, including website design, logos, graphics, text, software and game interfaces, is the property of tlk999 or its relevant licensors and is protected by applicable copyright law.

Players are not permitted to:

• Copy, distribute or modify any content from the tlk999 platform without prior written consent.
• Use the tlk999 brand name, logos or trademarks for personal or commercial purposes without official approval.
• Resell or commercialise any part of tlk999's services.

Applicable Law and Dispute Resolution

The tlk999 platform operates under an international licence. These Terms and Conditions are interpreted and governed in accordance with the laws of the jurisdiction in which that licence is issued.

Should any dispute arise between a player and tlk999:

• Players are encouraged to contact the tlk999 customer support team first for resolution through negotiation.
• Complaints that cannot be resolved internally will be referred to an independent dispute resolution body appointed by the licensing authority.
• Any legal claims, if necessary, must be filed in the jurisdiction specified under tlk999's international licence.

By using the tlk999 platform, you confirm that you have read, understood and agreed to be bound by all the Terms and Conditions stated in this document. If you have further questions, our customer support team is ready to assist you 24 hours a day, 7 days a week.